jackie
from
United Kingdom
asks
Hi. Can these be daisy chained around the garden from one supply cable and does each one have a remote on a unique wavelength ? Thanks.
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Electrical World Replies:
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Hi
They would need to be individually switched on with their own remotes.
Thanks
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Alan
from
United Kingdom
asks
My remote has stopped working how do you recalibrate with remot
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Electrical World Replies:
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To recalibrate the remote control for your **KnightsBridge 13A Double Pole Remote Controlled IP66 Weatherproof Outdoor Socket**, follow these steps:
1. **Power Cycle the Socket:**
- Turn off the power supply to the socket for about 10 seconds.
- Restore power to reset the socket's control system.
2. **Re-Pair the Remote:**
- Within 30 seconds of restoring power, press and hold the desired button on the remote control.
- Continue holding until the socket's indicator light flashes, confirming successful pairing.
3. **Test the Connection:**
- Use the remote to turn the socket on and off, ensuring proper functionality.
If these steps don't resolve the issue, consider the following:
- **Check Remote Batteries:** Ensure the remote's batteries are functional and properly installed.
- **Consult the Manual:** Refer to the product manual for model-specific instructions.
- **Contact Support:** If problems persist, reach out to KnightsBridge customer support for further assistance.
For more information, visit the [product page](https://www.electricalworld.com/en/KnightsBridge-13A-Double-Pole-Remote-Controlled-IP66-Weatherproof-Outdoor-Socket/m-1835.aspx).
If you have further questions or need assistance, feel free to contact our customer support team.
Best regards,
Electrical World
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Simon
from
United Kingdom
asks
Are additional remote controls available?
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Electrical World Replies:
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Hello, these sockets can only be assigned to one remote at a time. Remotes are not available as a separate purchase from the supplier. Thank you for your enquiry.
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