Daniel
from
United Kingdom
asks
Does this appliance plug in to a standard socket
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Electrical World Replies:
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Hello, yes this appliance plugs into a standard UK socket, thanks
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Jo
from
United Kingdom
asks
Does this come with a remote and does it have sound effect and flicking flames ? Thanks jo
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Electrical World Replies:
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Hello, this electric fire does not come with a remote. There is a flickering flame effect but there is no sound effect, thanks
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John
from
Ireland
asks
What the bulbs for this as I need to replace them
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Electrical World Replies:
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Thanks for your question - you will require G9 25W bulbs for this model.
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Geraldine
from
Ireland
asks
Can this be plugged into a irish standere socket
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Electrical World Replies:
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Thanks for you enquiry - Yes the plug for the Focal Point ES2000 Electric Stove is suitable for UK & Ireland sockets.
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Peter
from
Ireland
asks
Can you turn on the flame without turning on thr heter
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Electrical World Replies:
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Hello
a great feature of this product is that you can set it to a flame effect only setting so you can enjoy the look and feel of a flickering flame (without heat) for an all year round focal point.
Thanks
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Nollag
from
Ireland
asks
Are there extra costs for product / delivery to Ireland now post Brecht?
Thanks
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Electrical World Replies:
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Hello
no there is no extra costs for delivery to ROI
thanks
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Olga
from
Ireland
asks
Could you tell me is it a definite cream in colour as I have seen some that say cream but are actually white
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Electrical World Replies:
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Hello
This is cream as listed
Thanks
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Orla
from
Ireland
asks
Is it possible to get the dimmer switch replaced as everything else works fine
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Electrical World Replies:
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Yes, it is possible to get the dimmer switch replaced for the Focal Point ES2000 Electric Stove. Please contact customer support for assistance. Thank you for your question.
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Charlene
from
United Kingdom
asks
Please tell me how so you change the bulb? thanks
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Electrical World Replies:
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Hello, to change the bulb in the Focal Point ES2000 Electric Stove, please refer to the user manual for detailed instructions. Thank you for your question.
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Owen
from
United Kingdom
asks
Can I use an extension cable with this heater.
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Electrical World Replies:
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Hello, Yes you could but it may not be good practice and you should observe the loading of the extension lead. Thanks
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Gemma
from
United Kingdom
asks
What is this stove made of please??
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Electrical World Replies:
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Hello, this stove is Thermoplastic with metal effect decor. thanks
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Dave
from
Ireland
asks
What size is electric stove would I need to heat 5m x 4m room?
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Electrical World Replies:
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Hello Dave, please refer to the following article : https://www.electricalworld.com/en/News/What-Size-Of-Electric-Heater-Do-I-Need/n-54.aspx - for example, if your room is 5m x 4m it is 20 square metres (which is equivalent to 215 square feet). Going from the chart, if your room is well insulated then this product would be well suited to it. If, however, the room is poorly insulated you would be better with a 3kW heater (this one is 2kW). Thank you for your enquiry.
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Tryphena
from
United Kingdom
asks
Hi all,
Lovely looking product...
Could you advise if bulbs are included with the heater
and what type they are if replacements are needed?
Thanks in anticipation!
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Electrical World Replies:
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Hello Tryphena, the bulbs are already installed in the product. If you ever require replacement bulbs, they are G9 25W. Thank you for your enquiry.
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Cheryl
from
United Kingdom
asks
WhT size is this heater please
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Electrical World Replies:
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Hello, this heater is 430mm wide, 540mm high and 285mm front-to-back. Thank you for your enquiry.
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Rory
from
Ireland
asks
How much electricity does it use per day
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Electrical World Replies:
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Hello Rory, this depends on a number of factors but mainly which setting you use and how long you are using it for. Running on the lower setting for six hours it will use 5.4 units but running on maximum output all day (24 hours) it will use 43.2 units. Thank you for your enquiry.
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