Tom
from
United Kingdom
asks
Hi, I need a T4 30w fitting to take a 3400k tube length 762mm Inc pins, 748 exc pins. I believe the fitting should be approximately 780mm long. Can you supply this type? Thanks Tom
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Electrical World Replies:
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Hello, the only T4 30W fittings we have would be approx 814mm in length, sorry about that.
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Krikorkasp
from
United Kingdom
asks
What’s the electrical connection port like? I would like to replace and existing lamp, but want to make sure the connection so the same so I don’t need to mess around with the wiring in the kitchen?
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Electrical World Replies:
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Hello, thanks for the question. If you have a look at the "Installation Guide" in the product description, it has details of the electrical connection which should hopefully help you.
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Gail
from
United Kingdom
asks
Hi, does this light fitting come with brackets to attach it under cupboard?
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Electrical World Replies:
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Hello, thanks for the question. This fitting does come with a fixing pack - if you look at the Installation Guide linked in the product description, it lists what is included with this product.
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DEBBIE
from
United Kingdom
asks
REQUIRE REPLACEMENT ETERNA LIGHTING MFTR6L, CAN I STILL GET THIS MODEL OR SUITABLE REPLACEMENT
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Electrical World Replies:
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Hello
the replacement is Tus6nl
Thanks
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Lynne
from
United Kingdom
asks
Can I buy additional brackets for this item? Thanks
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Electrical World Replies:
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Hello, I am afraid we do not sell spare brackets for these fixtures, Thanks
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Sam
from
United States
asks
Does this fixture come in black instead of white
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Electrical World Replies:
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Hello, No I am afraid this is only in white, we do have some alternatives in black such as : https://www.electricalworld.com/en/KnightsBridge-230V-2W-LED-Under-Cabinet-Light-with-Adjustable-CCT---Matt-Black/m-34034.aspx Thanks
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Denise
from
United Kingdom
asks
Hi, can you put a plug on the end of the cable?
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Electrical World Replies:
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Hello, you can put a plug on the end of the Eterna Fluorescent Under Cabinet Display Light cable. Thank you for your question.
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David
from
United Kingdom
asks
Hello
I'm trying to buy several 'Eterna Fluorescent Under Cabinet Display Lighting Fixture' in various lengths.
However, your website does not appear to allow me to select a size...
TUS6NL: 270mm x 45mm x 18mm
TUS10NL: 390mm x 45mm x 18mm
TUS16NL: 520mm x 45mm x 18mm
TUS20NL: 620mm x 45mm x 18mm
Have I missed something here?
D
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Electrical World Replies:
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"Hello,
Yes, the plastic N64/3 tube clip-on covers for the Eterna Fluorescent Under Cabinet Display Light are available. Please check the product page or contact our customer service team for availability.
Thank you for your question."
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Trevor
from
United Kingdom
asks
Are the plastic N64/3 tube clip on covers available?
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Electrical World Replies:
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"Hello,
The Greenbrook 2ft Tubular Heater with Thermostat is designed for use with a 230V UK plug and will require an adapter to be used with a US outlet. Please check the voltage compatibility before use.
Thank you for your question."
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John
from
United Kingdom
asks
Eternal light model D077. I'm looking to replace this but can't find this model number any ideas please
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Electrical World Replies:
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Hello, if you send us some pictures and dimensions we will try and help you find the best replacement. thanks
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MARY
from
United Kingdom
asks
can you change the lamps in these units or do you have to purchase the whole unit when the lamp goes. only I can't see away to get our lamp out of the unit.
many thanks
Mary
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Electrical World Replies:
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Hello, yes the lamp can be replaced. The installation guide has been added to the description - hopefully this will be of some help, thanks
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Adriana
from
Ireland
asks
Hi what's the dimensions of this light fitting. Please? The 16 V Eterna
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Electrical World Replies:
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Hello, the dimensions for the 16W are 520mm x 45mm x 18mm, thanks
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Lindsey
from
United Kingdom
asks
Hi, I am looking to replace Eterna Lighting D073 16W T4 230V, Can you help as I am unsure what to order, also do the fittings come with light bulbs
Regards
lindsey
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Electrical World Replies:
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Hello, if you could send us the dimensions of the bulb and fitting you have, we will be able to help you find a replacement. And this fitting does come with a light bulb, thanks
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Keith
from
United Kingdom
asks
Hello,
What length is the tube?
Need approx 450mm
Thanks
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Electrical World Replies:
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Hello Keith, the tubes lengths are:
TUS6NL - 220mm lamp (230mm including pins);
TUS10NL - 341mm lamp (353mm including pins);
TUS16NL - 468mm lamp (480mm including pins);
TUS20NL - 567mm lamp (580mm including pins) - Thank you for your enquiry.
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Peter
from
United Kingdom
asks
What lengths do the fittings (Eterna) come in; do you sell circa 570mm long. I have the main cable connector end for the Eterna, which is broken (circa 18 years old and do not want to remove the wall cupboards to access the cabling fitted behind) will the new model end connector fit into this?
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Electrical World Replies:
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Hello Peter, regarding the connector: if you send us a picture and measurements we will try to help you. So far as tube lengths are concerned: TUS6NL - 220mm lamp (230mm including pins); TUS10NL - 341mm lamp (353mm including pins); TUS16NL - 468mm lamp (480mm including pins); TUS20NL - 567mm lamp (580mm including pins) - Thank you for your enquiry.
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Jim
from
United Kingdom
asks
Hi, any chance you can let me know the overall size of the t4(6watt) lamp, I only have an overall gap of 300mm so it would have to fit in that gap and to include the power socket at one end only,thankst
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Electrical World Replies:
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Hello Jim, the 6W fitting has an overall length of 270mm. Thank you for your enquiry.
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Mike
from
United Kingdom
asks
Does the 16watt link light come with a plug
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Electrical World Replies:
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Hello Mike, this product comes with a 2m mains link lead. There is more information about installing this fitting in the Installation Guide in the product description - you can also download this here: https://www.electricalworld.com/Images/Manuals/Eterna-TUS-Fitting-Installation-Guide.pdf - thank you for your enquiry.
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Colin
from
United Kingdom
asks
Hi do you sell/stock the fixing brackets for this product seperately?
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Electrical World Replies:
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Hello Colin - sorry, we do not sell the brackets separately. Thank you for your enquiry.
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