Neil
from
Ireland
asks
Hi, I purchased one of these packs back in February. However, the remote is slighly different - it has buttons for control of up to 5 devices and is more rectangular in shape. I would like to extend my current setup with another remote and additional sockets but would like both to be identical and fully interoperable. If you could get back to me that would be great! Many thanks in advance.
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Electrical World Replies:
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Hello, The supplier has recently updated the product and it sounds like you have the newer model. Can you kindly send us a picture, I can ensure this is the case for you? I will be requesting the team to update the images on the listing also. thanks
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Val
from
United Kingdom
asks
Can they be used for external lights?
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Electrical World Replies:
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Hello, thanks for the question. Yes, this can be used with external lights, however, the socket would have to be plugged in indoors or used with a waterproof box, as the sockets are not water-resistant.
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Bill mcgaffney
from
United Kingdom
asks
Hi... can a 10 way power strip be plugged into these remote controled plugs.
Cheers Bill
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Electrical World Replies:
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Hello, thanks, you could as long as you don't overload the socket's maximum wattage - 2900 Watts.
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Valerie
from
United Kingdom
asks
I have two packs of the the three plugs but can only find one remote control will they all work from one controller I have replaced the battery the light flashes but nothing works thanks
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Electrical World Replies:
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Hello, thanks for the question. Any number of Remote Sockets can be programmed to one Remote Control. The Instruction Manual in the product description can give you more details.
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John
from
Ireland
asks
If I have several sets in the house do they work on different frequencies to prevent turning on the wrong appliance
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Electrical World Replies:
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Hello, we have spoken to the manufacturer who advise us that each remote is assigned to the particular sockets there should not be any issue with turning on the wrong appliance
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Arny
from
United Kingdom
asks
Will this work from upstairs to downstairs if well within 20m, or does it need a clear line of sight?
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Electrical World Replies:
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Hello, This will depend on a number of elements such as the material your second floor is constructed from. If this is a conventional timber floor on top of joists etc this should work ok. thanks
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John
from
United Kingdom
asks
Stopped working. Misplaced instructions. Is it possible to obtain a copy of the working instructions?
I am willing to pay if that is necessary.
John
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Electrical World Replies:
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Hello John, please go to following link to download the instructions in a pdf file: www.electricalworld.com/Images/SREMSOC-Instruction-Manual.pdf - hoping this is of some help.
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